Privacy Policy
ARTEODESIGN LTD is committed to protecting your privacy and ensuring the security of your personal data in accordance with UK GDPR and the Data Protection Act 2018.
About Us
Company Name: ARTEODESIGN LTD
Registered Address: 71-75 Shelton Street, London WC2H 9JQ, United Kingdom
VAT Number: GB480919562
Email: info@arteodesign.co.uk
Phone: 020 37 690 159
We are the data controller for the purposes of the Data Protection Act 2018 and UK GDPR. This means we are responsible for deciding how we hold and use personal information about you.
What Information We Collect
Information You Provide to Us
- • Contact Information: Name, email address, phone number, company name, job title
- • Project Information: Project requirements, budget, timeline, technical specifications
- • Communication Data: Any information you provide when contacting us via forms, email, or phone
- • Consultation Data: Information discussed during consultations and meetings
Information We Collect Automatically
- • Technical Data: IP address, browser type, device information, operating system
- • Usage Data: Pages visited, time spent on site, referral sources
- • Analytics Data: Website performance metrics and user behaviour patterns
- • Cookie Data: Information stored in cookies for site functionality and preferences
How We Use Your Information
Legitimate Business Purposes
- • Responding to your inquiries and providing project consultations
- • Preparing project proposals and cost estimates
- • Delivering software development services and support
- • Managing client relationships and project communications
- • Improving our website and services based on user feedback
- • Complying with legal obligations and regulatory requirements
Marketing Communications (With Your Consent)
- • Sending newsletters and industry insights (only if you opt-in)
- • Sharing case studies and success stories
- • Informing you about new services and capabilities
- • Inviting you to events and webinars
You can withdraw your consent for marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Data Sharing and Security
Who We Share Your Data With
- • Third-Party Service Providers: Email hosting, analytics, CRM systems (all UK or EU-based)
- • Professional Advisors: Accountants, lawyers, and business consultants when necessary
- • Legal Requirements: Government agencies when required by law
We never sell your personal data to third parties.
Data Security Measures
- • End-to-end encryption for all data transmission
- • Secure servers hosted in UK data centres
- • Regular security audits and penetration testing
- • Multi-factor authentication for all team access
- • Regular staff training on data protection best practices
- • Secure backup and disaster recovery procedures
Your Rights Under UK GDPR
Right of Access
Request a copy of the personal data we hold about you
Right to Rectification
Correct any inaccurate or incomplete personal data
Right to Erasure
Request deletion of your personal data ("right to be forgotten")
Right to Restrict Processing
Limit how we use your personal data
Right to Data Portability
Receive your data in a portable format
Right to Object
Object to certain types of processing
Right to Withdraw Consent
Withdraw consent for marketing communications
Right to Lodge a Complaint
Complaint to the ICO if you're unhappy with our data handling
To exercise any of these rights, please contact our Data Protection Officer atinfo@arteodesign.co.ukor call us at 020 37 690 159.
Data Retention
Contact Form Data
Retained for 2 years from last contact for business development purposes
Client Project Data
Retained for 7 years as required by UK business and tax regulations
Marketing Consent
Retained until you withdraw consent or for 3 years of inactivity
Website Analytics
Anonymised data retained for 26 months for performance analysis
After the retention period expires, data is securely deleted or anonymised in accordance with our data retention schedule.
Contact Us About Your Data
Data Protection Officer
Email: info@arteodesign.co.uk
Phone: 020 37 690 159
Post:
Data Protection Officer
ARTEODESIGN LTD
71-75 Shelton Street
London WC2H 9JQ
Information Commissioner's Office
If you're not satisfied with our response to your data protection concerns, you can lodge a complaint with the ICO:
Website: ico.org.uk
Phone: 0303 123 1113
Post:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will:
- • Update the "Last updated" date at the top of this policy
- • Notify existing clients via email if the changes significantly affect their rights
- • Post a notice on our website highlighting the key changes
- • For material changes, seek fresh consent where required by law
We encourage you to periodically review this privacy policy to stay informed about how we're protecting your information.